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Mattress' and Foundations


20 Year Limited Warranty: Mattress and Foundation

Sedona Comfort™ guarantees that we will replace or repair original purchaser's Sedona Comfort™ mattress at Sedona Comfort's™discretion, if it is defective due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited warranty does not include a normal increase in softness of the PŪR memory material™ which does not affect the quality of the mattress.

This warranty includes:
  • Deterioration causing the mattress to have a visible indentation greater than three-fourths (0.75) of an inch that is not associated with a sag in the foundation or platform bed base; and
  • Any physical flaw in the mattress that causes the PŪR memory material™ to split or crack, despite normal usage and proper handling (as outlined in the Mattress Care and Cleaning Instructions).
Year 1 through 10 — Full Coverage
During the first ten (10) years of this warranty, Sedona Comfort™ will not charge purchaser to repair or replace purchaser's mattress if it is deemed defective.  All transportation costs associated with repairs or replacements are purchaser’s responsibility.

Year 11 through 20 — Prorated Coverage
During years 11 through 20 of this warranty Sedona Comfort™ will, at its discretion, repair the mattress at a handling cost to purchaser, or replace the mattress at a prorated charge to purchaser plus transportation costs.  If Sedona Comfort™ replaces the mattress, the prorated replacement charge purchaser pays will depend on when the mattress was purchased.

If the mattress is replaced during the eleventh year of this warranty, the prorated replacement charge purchaser pays will be fifty (50) percent of the original purchase price.

If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge purchaser pays will increase by five (5) percent for each subsequent year of the prorated period (i.e., 55% of the original purchase price if replaced during the twelfth year; 60% of the original purchase price if replaced during the thirteenth year, etc.)

Sedona Comfort™ mattresses are designed to work on a firm, solid-surface, non-spring foundation or adjustable bed base that is structurally capable of supporting the weight of purchaser's Sedona Comfort™ mattress.  This warranty and other performance guarantees are based on tests conducted on “sets” that consist of our mattresses and foundations. THEREFORE, IF PURCHASER USES INAPPROPRIATE FOUNDATIONS, BOX SPRINGS, OR ADJUSTABLE BED BASES WITH THIS MATTRESS, ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED WILL BE NULL AND VOID.

Sedona Comfort™ may require purchaser to provide proof of the quality of the foundation for the mattress if purchaser makes a claim under this warranty.

The Consumer Product Safety Commission has created the Standard for the Flammability (Open Flame) of Mattress Sets in Federal Register 16 CFR Part 1633. The foundation used with purchaser's mattress, unless specified for use as the particular foundation for the mattress purchased, should not be construed as 16 CFR Part 1633 compliant.

Repair or replacement of the product does not extend its limited warranty or begin a new limited warranty period.

If applicable, the cover for the mattress is warranted for two (2) years from the date of purchase against faults in material or workmanship.  If Sedona Comfort™ replaces the cover for the mattress; it will be replaced with the current style of cover available for the mattress, which may be a different color or material than the original cover.

If the mattress, foundation, or cover is physically abused, damaged, burned, cut or torn, this warranty is void.

Upon inspection, any product found to be in an unsanitary condition will not be repaired or replaced, and all warranties thereon will be rendered null and void.

This warranty is valid only for the original purchaser of the product.  An original purchaser is one who purchases the product directly from Sedona Comfort™ or an authorized retailer of Sedona Comfort™ products.  If the purchase of this mattress was not directly from Sedona Comfort™, proof of purchase will be required to demonstrate that purchaser is the original purchaser and eligible to make a valid claim under this warranty.   No express or implied warranties are extended to persons who purchase the product from anyone other than Sedona Comfort™ or an authorized retailer of Sedona Comfort™ products, and all warranties to such persons, including the implied warranties of merchantability and fitness, are hereby excluded.

In the event a warranty claim is filed and a warranty replacement is deemed necessary, purchaser will be required to surrender the original product to Sedona Comfort™ at the time of replacement.

You may contact Sedona Comfort’s™ Customer Service Department by calling 602-253-2467 or toll-free 1-888-9-SEDONA (73362) or email us.

Repair or replacement of the defective product is the exclusive remedy under this warranty.  Sedona Comfort™ will not be liable for any incidental or consequential damages that result from the use of your Sedona Comfort™ product.

THE LIMITED WARRANTIES STATED HEREIN ARE THE ONLY WARRANTIES MADE BY SEDONA COMFORT™ WITH RESPECT TO THE PRODUCT.  SEDONA COMFORT™ HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE.

This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which may vary from state to state.

PLEASE RETAIN THIS WARRANTY AND ORIGINAL PROOF OF PURCHASE FOR AT LEAST 20 YEARS FROM YOUR DATE OF PURCHASE.
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